Patients with urgent problems can always be seen on the same day. When you register with our surgery you can normally choose which doctor you wish to see however, for urgent appointments it may not always be possible for you to see the doctor of your choice.

Please call us on 01223 870250

Appointments are booked at 10 minute intervals. Please bear this in mind if you have more than one problem you wish to discuss, and please understand you may be asked to make another appointment if your doctor does not feel it possible to deal with all of your problems in the time available. You are welcome (and encouraged) to request a double appointment slot for problems you anticipate may take longer than 10 minutes.

Appointments can always be booked in advance, usually up to a month to six weeks ahead.

• Use Patient Access
• Download the NHS App

Please consider whether in fact one of our reception staff could deal with your question, as they are the experts in administrative matters!

Telephone appointments are available if the medical problem simply needs discussion – please ask reception to note that the appointment is a phone appointment and inform them of times you are not available to take a call.

We are now offering evening and weekend appointments with a GP or nurse as part of Extended GP Opening hours. These are for routine, non-urgent issues.

You can book your appointment through our receptionist who will give you a time, date and venue for your appointment.  

Our receptionist will also at be able to answer any questions you have about the service and how to cancel or change your booking.

If you would like to find out more please go to the Cambs GP Network website

If possible please try to telephone reception before 11am if you feel you require a home visit.

A doctor or nurse will phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

Home visits are only available for patients who are truly housebound for clinical reasons, e.g. because of illness or disability.

Please remember that several patients can be seen in the surgery in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery and you will usually be able to obtain any medicines required at the same time.

In an EMERGENCY call 999.
If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999